help-product-care

Caring for Your Hand-Knotted Rug

A Thibault Van Renne rug is crafted to last generations. With a few simple habits, you can preserve its beauty and ensure it ages gracefully.

Daily Care

Vacuum your rug regularly using a low-suction setting without the beater bar. This removes surface dust and prevents particles from settling deep into the pile. For high-traffic areas, vacuum two to three times per week. Always vacuum in the direction of the pile, never against it.

Stain Removal

Act quickly when spills occur. Blot — never rub — the affected area with a clean, absorbent white cloth. Work from the outside of the stain inward to prevent spreading. For water-based spills, use lukewarm water with a drop of mild pH-neutral soap. For oil-based stains, apply a small amount of dry-cleaning solvent to the cloth first.

Avoid using bleach, ammonia, or harsh chemical cleaners on natural fibres. These can damage the wool or silk and alter the dye colours permanently.

Rotation and Sunlight

Rotate your rug 180 degrees every six months to ensure even wear and colour exposure. While our ISO-certified dyes are highly resistant to fading, prolonged direct sunlight can gradually lighten any natural fibre. Consider window treatments or UV-filtering glass for rooms with strong sun exposure.

Professional Cleaning

We recommend professional cleaning every three to five years, depending on use. Choose a specialist experienced with hand-knotted rugs — not a standard carpet cleaning service. Our Maintenance Wonder Case includes professional-grade products for spot treatment between cleanings.

Storage

If storing your rug, roll it (never fold) with the pile facing inward. Wrap in breathable cotton fabric and store in a cool, dry, ventilated space. Avoid plastic wrapping, which traps moisture and can encourage mould.

Underlay

Always use a quality anti-slip underlay beneath your rug. This prevents wear from friction against the floor, extends the rug's life, and provides additional comfort underfoot. Our included medical-grade underlay is anti-bacterial and washable at 60°C.

When to Seek Help

For significant damage, moth activity, fringe wear, or colour restoration, contact our atelier. We offer a full archival restoration service including knot-for-knot repair and spectrophotometer dye matching. Browse our FAQ for more answers about rug care and maintenance.